About the Role:
We’re looking for a creative, detail-oriented content writer to manage and grow our presence on YouTube and community discussion platforms. You’ll be the voice of our brand, creating engaging content, participating in authentic conversations, and building trust with our audience. This is a fully remote position where you’ll work from home, collaborating with internal teams to develop strategies that resonate with prospective students and professionals.
No prior experience managing these specific platforms is required – we provide full training and support to get you up to speed. If you’re passionate about storytelling, community building, and helping people achieve their goals through education, this role is for you.
What You’ll Do:
Community Engagement & Reputation Building
Monitor conversations and trends in relevant online communities. Engage authentically in discussions to build credibility and position your employer as a trusted, knowledgeable voice. Respond to questions and comments with empathy and expertise. Identify and analyse emerging trends on YouTube, turning insights into actionable content ideas.
Content Creation & Adaptation
Collaborate with internal teams to adapt content for YouTube and community platforms in formats that feel natural to each audience. Draft and schedule posts that align with brand tone and strategy. Support live community activations and special events. Track YouTube metrics and audience behaviour to continuously improve content performance.
Campaign Support
Stay aware of seasonal peaks and relevant discussion windows. Test new post formats and participation strategies, reporting on what works. Test and report on emerging opportunities to drive growth.
Risk Management & Reporting
Monitor community sentiment and escalate any sensitive topics to the appropriate team. Maintain internal guidance documents and stay aligned with platform rules. Track key performance metrics such as engagement, traffic referrals, and sentiment trends. Deliver monthly insights and proactive recommendations to inform ongoing strategy.
What Success Looks Like:
Steady growth in meaningful engagement across platforms. Increased referral traffic to our website. Consistent, visible participation in high-relevance discussions. Identification of new opportunities to influence and educate prospective students.
Skills/Background Needed:
Bachelor’s degree required. We welcome candidates with at least 3 years of experience in social media management, community engagement, or content strategy – but we’re also open to entry-level candidates who demonstrate strong writing skills and genuine passion for community building.
Strong writing ability with a natural, empathetic tone. Excellent understanding of YouTube and community platform culture and guidelines. Ability to navigate sensitive conversations with care. Proactive, organised, detail-oriented, and able to manage multiple projects at once. Strong communication skills (written, verbal, and presentation). Comfortable working independently and meeting deadlines. Proficiency with Microsoft Word, Excel, PowerPoint, and Google applications (Gmail, Docs, Sheets, Meet, Drive).
Rate: Competitive entry-level pay, details shared upon application.
Contract Length: Full-time, permanent.
Location: Fully remote – open to applicants worldwide. We ask that you have access to a reliable internet connection and a dedicated, distraction-free workspace.
What We Offer:
Full training and onboarding to help you succeed. A supportive, collaborative team environment. Flexible remote work. Opportunities for professional growth. The chance to make a real impact by helping people achieve their educational and career goals.
A background check will be required for employment. Equal opportunity employer.
Ready to get started? Submit your application below.