About the role
We’re looking for a detail-oriented and friendly Customer Service Coordinator to join our support team. You’ll handle customer inquiries, process service requests, and manage administrative tasks that keep our operations running smoothly. This is a hybrid position, meaning you’ll split your time between our office and working from home.
What you’ll be doing
• Handle customer requests via phone, email, and live chat• Generate quotes and work orders for service requests• Create and update customer account information in our systems• Manage customer billing inquiries and work order updates• Communicate clearly with customers, team members, and management• Process service orders for repairs, equipment loans, and rentals• Multi-task in a fast-paced, dynamic environment
Skills/background needed
• High school diploma or equivalent• Strong computer skills including word processing and spreadsheets• At least 6 months of customer service experience (or willingness to learn)• Ability to work in a team and adapt to daily changes• Excellent communication skills• Experience with database applications is a plus
What we offer
• Competitive entry-level pay, details shared upon application• Comprehensive benefits including paid time off, medical/dental/vision insurance, and 401(k)• Bonus pay eligibility• Full professional training and onboarding• Career coaching and development opportunities• Supportive team environment• Flexible hybrid work arrangement
Location
Hybrid position with office location in Colorado. Open to applicants in the US.
Contract length
Full-time, permanent role
Rate
Competitive entry-level pay, details shared upon application
We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from people of all backgrounds and provide reasonable accommodations to support your success.
Ready to get started? Submit your application below.