Roles: Customer Support Representative
Contract length: Full Time
Location: Local positions available.
Rate: Competitive entry-level pay, details shared upon application.
We’re looking for a Customer Support Representative to join our team in an on-site role. You’ll be the first point of contact for customers reaching out via phone, email, and online forms, helping them with inquiries and guiding them through our products and services.
What you’ll do:
• Respond to customer inquiries via phone, email, and chat with prompt, professional communication
• Build and maintain positive customer relationships through follow-up and support
• Assist customers with product information and help guide them toward solutions
• Participate in virtual presentations and demonstrations with customers
• Support the wider team with administrative and customer-related tasks as needed
• Learn and apply safety standards and product knowledge as part of your role
Skills/background needed:
• Experience in sales, customer service, or a related field (construction, industrial, or equipment industries are a bonus)
• Comfortable using email, Microsoft Word, and Microsoft Excel
• Strong communication skills and ability to speak clearly with customers and colleagues
• Willingness to learn new systems and product information quickly
• Professional, friendly approach to customer interactions
• No prior experience required – we provide full training
Why join us:
This is an excellent entry-level opportunity to build a career in customer support. You’ll receive comprehensive training on all systems and products, work with a supportive team, and have clear opportunities to grow your skills and responsibility over time. We value prompt communication, teamwork, and a customer-first mindset.
Ready to get started? Submit your application below.