We are seeking a Customer Service Representative to join our team! In this role, you will be the primary point of contact for clients, providing friendly support and ensuring a positive experience with every interaction. Your organizational skills and ability to communicate clearly will help you resolve inquiries efficiently and build strong relationships with customers.
Duties
Respond promptly to customer inquiries via phone, email, and live chat, maintaining professional communication at all times.
Manage front desk operations, including greeting visitors, handling incoming calls, and directing clients to the appropriate departments.
Perform data entry tasks accurately and maintain organized ticket systems and client information.
Assist with appointment scheduling and customer payments.
Provide technical support assistance as needed.
Perform other duties as requested.
Skills/background needed:
No prior experience required. Full training will be provided.
Comfort with computers and willingness to learn new systems.
Strong organizational skills and the ability to manage multiple priorities.
Excellent phone etiquette and professional communication skills.
Ability to work independently and as part of a team.
Bilingual abilities are a bonus but not required.
Rate:
Competitive entry-level pay, details shared upon application.
Contract length:
Full Time
Location:
Local positions available.
Ready to get started? Submit your application below.