We’re looking for a friendly, detail-oriented person to join our customer support team. You’ll help customers by responding to their questions and concerns through phone, email, live chat, and social media. No prior experience necessary—we provide full training to get you started.
What You’ll Do:
• Respond to customer inquiries via phone, email, live chat, and social media
• Help resolve customer questions and concerns in a timely, professional manner
• Keep detailed records of customer interactions and transactions
• Update customers on their projects and orders as needed
• Escalate complex cases to a supervisor when appropriate
• Support different departments and help with various tasks
• Occasionally assist with receptionist duties for incoming calls
Skills/background needed:
• Strong customer service mindset and friendly communication style
• Ability to stay calm and focused when handling multiple tasks
• Comfortable using email, chat, and basic computer programs
• Attention to detail and good typing skills
• Reliable and punctual
• Spanish language skills are a plus, but not required
Education/Experience:
High school diploma or equivalent. No customer service experience needed—we’ll train you on the job.
Contract length:
Full-time, permanent
Rate:
Competitive entry-level pay, details shared upon application.
Location:
Local, on-site position.
Ready to get started? Submit your application below.