We are seeking an enthusiastic and dedicated person with a passion for helping customers for our growing support team.
This is a full-time position involving both inbound and outbound customer contact. You will work with an existing database of interested leads to help reconnect with customers and explore new opportunities. Occasional weekend hours may be required.
Roles: Your day-to-day responsibilities will include handling inbound chat and email inquiries from customers, reaching out to existing leads via chat and messaging, following conversation guides to understand customer needs and satisfaction, maintaining accurate and detailed notes on all customer interactions, and supporting the team with administrative tasks as needed.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full Time, Ongoing
Skills/background needed: Basic computer knowledge and comfort using Windows-based systems. No prior call center or CRM experience is required. You should have strong written and verbal communication skills, a professional and friendly approach in all customer interactions, the ability to work accurately in a fast-paced environment, excellent attention to detail, reliable attendance, and a willingness to accept constructive feedback and learn on the job. A positive, engaging attitude is essential.
Location: Open to applicants worldwide.
Full training will be provided. We welcome applicants with no prior experience – enthusiasm and a commitment to excellent customer service are what matter most.
Ready to get started? Submit your application below.