Live Chat Support Associate – No Experience Required (Work From Home)

In this role, you’ll work with individuals who have signed up to learn more about supplemental benefits. You’ll consult with clients, explain available options, and help them choose the plan that best fits their needs. We’re looking for great communicators who are motivated, organized, and committed team players.

Roles: Your day-to-day responsibilities will include:

Reach out to individuals who have requested more information about the benefits available

Schedule video calls with clients to discuss their needs

Customize benefit plans and adjust existing plans to fit each client’s current needs

Build and maintain strong relationships with both new and existing clients

Perform benefit reviews for existing clients and assist with claims or plan adjustments

Provide friendly customer service and administrative support in response to client needs

Respond to and resolve client questions and concerns about their benefits

Ensure all documentation is accurate and complete, and keep records up to date

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Ongoing

Skills/background needed: No experience necessary. We provide comprehensive training to get you started. You should be a motivated communicator who enjoys helping others and can stay organized while managing multiple client interactions. A reliable internet connection and a quiet workspace at home are essential for this fully remote position.

Location: Open to applicants worldwide. This is a fully remote role—you’ll work from home with the flexibility to set your own schedule.

What we offer: Full training provided, flexible work hours, health insurance, and a supportive remote team environment.

Ready to get started? Submit your application below.