Roles: You’ll work from home answering inbound messages and calls from healthcare providers and patients. This is an excellent opportunity to get into the healthcare industry with full training provided. Your day may include:
Maintaining excellent quality standards for all client programs and following provided guidelines
Accurately collecting and entering information into designated systems
Communicating with callers in an empathetic manner and helping them understand medical terminology when needed
Managing multiple tasks simultaneously
Following all company policies and procedures
Performing administrative duties as needed
Safeguarding patient privacy and confidentiality
Skills/background needed: No prior experience required. We provide full training. You’ll need:
Excellent verbal, written, and listening communication skills
Ability to work independently and as part of a team
Strong computer navigation and data entry skills while conversing with customers
Ability to join frequent meetings and calls without disruption
Pleasant telephone manner
Customer service experience is a plus but not required
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time
Location: Fully remote – work from home across the nation.
What we offer: Comprehensive benefits including medical, dental, and vision coverage; paid time off; retirement plan with company contribution; disability and life insurance; paid parental leave; paid holidays; and opportunities for professional growth and career advancement in a supportive team environment.
Ready to get started? Submit your application below.