About this role:
We’re looking for a Process Writer to join our team on a fully remote basis. You’ll work with customers and internal teams to document operational processes and create clear, professional documentation that helps healthcare implementations run smoothly.
This is an entry-level position. Full training will be provided, and no prior experience is required—we’re looking for someone who’s detail-oriented, communicative, and ready to learn.
What you’ll do:
• Partner with customers and internal teams to document operational processes for new healthcare implementations
• Gather and document customer-specific requirements during business and project meetings
• Facilitate process reviews with stakeholders and incorporate their feedback
• Lead documentation review sessions using video conferencing tools
• Present process documentation to ensure alignment with operational and business requirements
• Manage multiple projects and documentation deliverables while meeting deadlines
• Route finalized documentation through document control and approval processes
Skills/background needed:
• Strong written and verbal communication skills
• Ability to facilitate discussions and present information clearly to diverse audiences
• Proficiency with Microsoft Word, Microsoft Excel, and Microsoft Teams
• Comfortable learning new software tools and systems
• Organisational skills and ability to manage multiple projects
• Attention to detail and a commitment to producing accurate documentation
Experience in healthcare operations, quality management systems, or prior work instruction writing is a bonus but not required. We provide full training in all systems and processes.
Contract length:
Permanent, full-time
Working hours:
Monday to Friday, 8:30 AM to 5:00 PM. Occasional flexibility may be needed to accommodate meetings with team members and customers across different time zones.
Rate:
Competitive entry-level pay, details shared upon application.
Location:
Fully remote. Open to applicants worldwide.
Equal opportunities:
We are an equal opportunity employer and provide a workplace free from discrimination and harassment. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.
Ready to get started? Submit your application below.