This position involves creating clear written technical instructions and providing training on the operation and maintenance of specialized equipment. You’ll watch equipment in action and translate those processes into easy-to-understand written guides for customers. A strong mechanical or electrical mindset is valuable, along with confidence presenting to small groups. Travel may be required for customer training sessions.
Roles & Responsibilities:
Organize material and complete writing assignments according to set standards regarding format, content, order, clarity, conciseness, style and terminology
Read and interpret technical procedures and documents including engineering drawings, electrical and fluid schematics, parts lists and specifications to accurately describe operating procedures, maintenance procedures, and troubleshooting
Select photographs, drawings, sketches and diagrams to illustrate material that meets customer requirements
Edit, review, or refine material prepared by other writers
Travel to customer facilities to train customers on the proper use and care of equipment
Skills/background needed:
Self-motivated and able to work well in a team environment
Excellent oral and written communication skills
Strong organizational and analytical abilities
Proficiency in Microsoft Word and Microsoft Excel
Willing to travel as needed for customer training
A background in technical communications, engineering, or a related field is preferred, though relevant experience in technical training or instruction is equally valued
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Permanent, full-time
Location: On-site role based at the workplace.
We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team.
Ready to get started? Submit your application below.