Are you organised and detail-oriented? We’re looking for an entry-level Service Coordinator to join our team and support our service department operations. This is a great opportunity to learn how a busy service operation works while developing administrative and customer service skills.
About the Role:
You’ll be the organisational backbone of our service department, working alongside the service manager to keep everything running smoothly. Your responsibilities will include:
• Handling customer inquiries and directing them to the right department• Opening and managing work orders, tracking them from start to completion• Keeping service records, manuals and documentation organised and up to date• Managing service department files and administrative records• Updating customer information based on work order details• Supporting the team by answering service phones• Managing supplies and preparing replacement orders• Processing warranty claims when needed• Preparing reports and other administrative tasks as required
Skills and Background Needed:
No prior experience is necessary—we’ll provide full training. You should have:
• Comfort using Microsoft Office (Word, Excel) and the internet• Strong organisational skills and attention to detail• A friendly, customer-service-focused attitude• Basic understanding of office procedures• High school diploma or equivalent• An interest in learning about mechanical and technical concepts (we’ll teach you)
Reports To: Service Manager / Site Manager
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Permanent, full-time
Location: Local positions available.
What We Offer:
• Comprehensive health, dental and vision insurance• 401(k) retirement plan with matching• Paid time off and paid holidays• Life insurance• Supportive team environment with ongoing training
Ready to get started? Submit your application below.