About the role
We’re looking for a friendly and detail-oriented Automotive Service Writer to join our service team. You’ll be the main point of contact between customers and our service department, making sure every customer has a positive experience. In this role, you’ll combine your customer service skills with your interest in vehicles to help our business grow and keep customers happy.
What you’ll do
• Greet customers warmly and listen carefully to their vehicle concerns
• Document customer needs accurately and clearly
• Write service estimates using estimating software, explaining repairs and maintenance in plain language
• Communicate with technicians about vehicle diagnostics and repair needs
• Suggest additional services to customers in a helpful and honest way
• Handle cash transactions accurately and professionally
• Coordinate with parts departments to keep repairs moving smoothly
• Follow up with customers after service to make sure they’re satisfied
Skills and background needed
No prior experience required. We provide full training. You should have:
• Friendly, outgoing personality and excellent communication skills
• Ability to listen carefully and understand customer concerns
• Willingness to learn automotive repair terminology and processes
• Comfort with basic computer software and digital tools
• Ability to handle cash transactions honestly and accurately
• Interest in vehicles and automotive service
• Reliability and a positive attitude
Rate
Competitive entry-level pay, details shared upon application.
Work location
Local, on-site positions available.
Contract length
Full-time, permanent.
Join a supportive team where you’ll develop real skills in customer service and automotive operations while building long-term customer relationships.
Ready to get started? Submit your application below.