Service Advisor – Automotive, Entry Level

Roles: Service Advisor for an automotive repair facility

Contract length: Full-time, permanent

Location: Local positions available

Rate: Competitive entry-level pay, details shared upon application

About the role

We’re looking for a Service Advisor to join a busy automotive repair facility. You’ll be the first point of contact for customers, helping them understand their vehicle’s maintenance and repair needs in a clear, friendly way. This is a fast-paced role where you’ll work with customers, technicians, and management to keep everything running smoothly.

No prior experience required – we’ll provide full training. We’re looking for someone who enjoys working with people, stays organized, and brings positive energy to the team.

What you’ll do

• Greet customers and listen carefully to their vehicle concerns
• Document customer issues and vehicle symptoms accurately
• Create and manage repair orders using shop management software
• Explain repairs and maintenance options clearly to customers
• Communicate with technicians about what needs to be done
• Schedule service appointments and follow up with customers
• Provide timely updates on repair progress
• Coordinate between customers, technicians, and vendors to keep work flowing smoothly
• Handle multiple tasks in a busy environment
• Maintain a professional, friendly, and energetic presence

Skills/background needed

• Friendly, customer-focused attitude
• Comfortable using computers and digital communication tools
• Ability to stay organized and multitask
• Strong listening and communication skills
• Reliable and punctual
• A positive, team-oriented mindset
• High school diploma or equivalent
• Willingness to learn automotive basics (full training provided)

Why apply

You’ll work in a supportive, process-driven environment where you can develop real skills in customer service and automotive repair. There’s room to grow within the facility, and you’ll be part of a team that values reliability and professionalism.

Ready to get started? Submit your application below.