About the Role:
We’re looking for a creative writer to help shape brand messaging across multiple channels including websites, email, social media, and retail displays. In this role, you’ll translate product information and practical advice into clear, persuasive language that helps customers discover and succeed with our products.
This is a hands-on position that blends storytelling with marketing strategy. You’ll work across e-commerce, email campaigns, digital content, and printed materials—all while maintaining a consistent brand voice that resonates with our diverse customer base.
What You’ll Do:
• Create clear, accurate, and persuasive content across websites, email, social media, and retail channels
• Develop product descriptions and category pages that help customers understand and choose products
• Support promotional campaigns, product launches, and seasonal initiatives with timely messaging
• Write and maintain guides, how-to content, and educational materials that build customer confidence
• Optimize content using keyword research and performance insights to improve engagement
• Edit and proofread content across all channels to ensure accuracy and consistency
• Maintain a consistent voice across all touchpoints and materials
• Partner with marketing, product, and retail teams to deliver against project briefs
• Work with subject matter experts and customer service teams to ensure content is practical and grounded in real customer needs
Skills/Background Needed:
• Strong writing ability with an ability to communicate clearly for audiences of all skill levels
• Experience or familiarity with e-commerce, retail, or consumer brand writing (portfolio examples helpful)
• Ability to work from project briefs and develop concepts independently
• Strong editing and proofreading skills with attention to detail
• Basic understanding of SEO and how to apply it to written content
• Ability to balance brand voice with commercial goals
• Comfortable collaborating across teams and receiving feedback
Full training will be provided. We welcome applications from people at the beginning of their writing careers who demonstrate strong writing fundamentals and a willingness to learn.
Rate: Competitive entry-level pay, details shared upon application.
Contract Length: Full-time, permanent
Location: On-site position. Monday–Friday, standard business hours.
What We Offer:
• Medical, dental, and vision coverage
• 401(k) plan with company match
• Paid time off
• Employee assistance programme
• Tuition reimbursement and professional development support
• Life and disability insurance
• Supportive team environment with opportunities to grow your writing career
Why Join Us:
You’ll work on projects that reach wide audiences and create measurable impact. You’ll craft clear, compelling copy within a well-defined brand voice, be part of a thoughtful review process that strengthens every piece of content, and collaborate closely with designers, marketers, and stakeholders across teams. Your precision, consistency, and attention to quality will be valued and recognized.
Ready to get started? Submit your application below.