Service Writer – Automotive, Entry Level

About the role:

We’re looking for an entry-level Service Writer to join our automotive repair team. You’ll be the main point of contact between customers and our technicians, helping customers understand their vehicle needs and keeping them updated throughout the repair process. No prior experience in automotive is required—we’ll train you on everything you need to know.

What you’ll do:

• Greet customers and listen carefully to their vehicle concerns
• Document repair requests and prepare accurate work orders
• Provide clear service estimates and explain recommended repairs in simple terms
• Keep customers updated on repair progress
• Review completed work and confirm customer satisfaction
• Manage service records and maintain accurate documentation
• Track inventory of parts and stock items
• Perform regular inventory counts and update records as needed

Skills/background needed:

• Strong customer service and communication skills
• Attention to detail and good organizational abilities
• Ability to multitask in a busy environment
• Basic proficiency with office tools and software
• Willingness to learn automotive terminology and service processes
• Professional approach to handling customer questions and concerns

What we offer:

• Full training provided on all systems and processes
• Paid time off
• On-site, in-person position
• Supportive team environment

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Full-time, ongoing

Location: Local positions available.

Ready to get started? Submit your application below.