We are seeking a full-time Service Writer to join our team. This is a key role focused on customer service, workflow coordination, and keeping our service department running efficiently.
About the role:
You’ll be the backbone of our service department, working directly with customers and supporting our technical team. No prior experience is required—we provide full training to get you up to speed. If you’re organized, friendly, and eager to learn, we want to hear from you.
What you’ll do:
• Greet and assist service customers in-person and over the phone• Write up repair orders and document customer concerns clearly• Prepare estimates and communicate repair timelines and costs• Monitor job progress and ensure timely completion• Schedule equipment pickup and delivery• Maintain a clean, organized, and efficient service department• Support and help lead service technicians
What we’re looking for:
• Strong organizational and multitasking skills• Excellent communication and customer service abilities• Comfort using computers for scheduling, invoicing, and communication• Reliable, motivated, and team-oriented attitude• Valid driver’s license• Ability to work in a fast-paced environment• Willingness to pass a background check and drug screening
Schedule:
Monday–Friday: 8:00 AM – 5:00 PMSeasonal Saturdays: 8:00 AM – 12:00 PM
Rate: Competitive entry-level pay, details shared upon application.
Benefits:
• Health insurance• Paid time off (accrues from day 1)• Retirement plan with company match• Performance bonuses• Supportive, team-oriented workplace
Contract length: Permanent, full-time
Location: Local position available.
Skills/background needed:
• No prior service writing experience required—full training provided• Basic computer skills• Customer service orientation• Valid driver’s license
Ready to get started? Submit your application below.