We’re seeking a detail-oriented individual with strong customer service skills to join our team as a Service Writer. You’ll be responsible for accurately documenting customer service needs, scheduling work with our team, and providing timely status updates. You’ll also identify service opportunities to enhance the customer experience and help maintain the value of their assets.
No prior experience is required – we provide full training. We’re looking for someone who is highly organized, communicates clearly both in writing and conversation, and can manage multiple tasks at once. You should be self-motivated, able to work calmly under pressure, and thrive in a fast-paced environment.
What You’ll Do:
– Coordinate customer drop-offs and pick-ups
– Create accurate work orders based on customer information
– Ensure work orders are complete with all required details
– Review and close work orders for completed jobs promptly
– Communicate repair issues to your manager as they arise
– Handle incoming customer service calls
– Collect billing information at time of pick-up
Skills and Background You’ll Need:
– Strong administrative and organizational abilities
– Excellent listening and communication skills (written and verbal)
– Ability to handle stressful situations professionally
– Customer service mindset
– Positive, can-do attitude
– No experience necessary – training provided
Prior experience in customer service, administration, or a similar role is helpful but not required.
Position Details
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, permanent
Schedule: 8-hour shifts, including weekends as needed
Location: Local positions available. On-site, in-person role.
Ready to get started? Submit your application below.