Service Writer – Automotive, Full Time

We’re looking for an entry-level Service Writer to join our automotive team. In this role, you’ll be the friendly face helping customers understand their vehicle service needs, schedule appointments, and feel confident about their repair decisions.

About the role:

You’ll work directly with customers in a fast-paced, professional environment where your communication skills really matter. Your day-to-day responsibilities will include:

Greeting customers warmly and understanding their vehicle service needs
Explaining repair recommendations and service options in clear, honest language
Scheduling service appointments and keeping the workflow running smoothly
Creating and updating service records with care and accuracy
Building customer trust through transparent, professional communication
Working towards service quality goals that keep customers satisfied

What we’re looking for:

You don’t need years of experience—we’re happy to train motivated people who are eager to learn. We’re looking for someone with:

A friendly, helpful attitude and genuine interest in customer service
Clear communication skills and the ability to explain technical information simply
Organisational skills and attention to detail
A positive outlook and willingness to work as part of a team
Basic computer skills and comfort learning new systems on the job

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Full time, permanent

Benefits: Medical and dental coverage, paid time off, vision insurance, and retirement plan eligibility

Location: Local positions available.

Work format: On-site, in-person role

If you’re ready to start a role where you can make a real difference for customers and grow your skills, we’d love to hear from you.

Ready to get started? Submit your application below.