We’re seeking a customer support specialist to deliver outstanding assistance to our user base. In this position, you’ll be directly engaging with customers on the frontlines: hearing their concerns, diagnosing technical challenges, and working toward swift resolutions for any complications they encounter.
Beyond direct customer interaction, this role offers valuable exposure to collaboration with our product and development teams, giving you the ability to contribute insights that influence our product development priorities based on patterns you identify.
Rate: $30 – $35 per hour
Requirements: A working laptop, smartphone, or tablet is essential, along with consistent high-speed internet access. Fundamental proficiency in written English communication is also required.
Skills/background needed: This is an entry-level live chat position where comprehensive training is included as part of onboarding, so previous experience in customer chat support is not a prerequisite.
Location: This is a fully remote position available to candidates located in the United States.
Live chat positions are experiencing exceptional demand across the globe at this moment. If you’re ready to begin immediately, we’d love to hear from you.