We’re hiring chat support specialists for e-commerce businesses with a global reach. In this role, you’ll manage incoming customer conversations across chat platforms and social channels, responding to inquiries on behalf of the business. You’ll have direct access to company accounts and receive guidance on standard responses to frequently asked questions.
Based anywhere internationally with internet connectivity, this position requires a minimum of 10+ hours weekly commitment. No prior experience is necessary—comprehensive onboarding and support are provided to all new team members. We’re specifically seeking candidates ready to begin immediately.
What you will be doing: As a chat support specialist, you’ll earn money by responding to customer inquiries on e-commerce platforms and their connected social media channels. Your responsibilities include addressing shopper questions, sharing product links, and communicating promotional offers.
Contract length: Ongoing with no set end date
Rate: $25 hourly.
Skills/background needed:
Access to a device capable of using chat systems and social platforms (smartphone/tablet/computer).
Capacity to operate with minimal supervision.
Willingness to adhere to established procedures and guidelines.
At least 10+ hours per week available.
Stable and dependable internet access.
Hours per week: Minimum 10+ hours weekly
Location: Online from anywhere (United States candidates preferred).
Chat support roles are experiencing strong growth across the globe currently. If you’re prepared to jump in right away, we’d love to hear from you.