Our Support Services division engages with customers across multiple channels—including email, live chat, and interactive webinars. We’re seeking dedicated Customer Service Specialists who are passionate about delivering exceptional support to online retailers globally.
Web-based businesses increasingly rely on real-time chat capabilities integrated into their sites, alongside messaging features offered by platforms such as Facebook and Instagram.
These growing businesses require trained chat support professionals to handle incoming inquiries and maintain customer engagement. We’re actively expanding our team right now and would like you to apply. Review the qualifications listed below to determine your fit.
What you will be doing:
In this role, you’ll respond to incoming chat communications on client websites and social platforms. Your responsibilities will include resolving customer inquiries, sharing product information, and communicating promotional offers.
Contract length:
Flexible, ongoing arrangement
Rate: $35 – $45 per hour
Skills/background needed:
Access to a device that supports messaging on web platforms and social media (smartphone/tablet/computer). Capacity to manage tasks with minimal supervision. Strong attention to detail when following established protocols and guidelines. Minimum 10+ weekly hours of availability. Stable, high-speed internet access required.
Hours per week: 10 + hours per week
Location:
Fully remote position (US-based candidates preferred).
Qualified chat support professionals continue to be in high demand across the globe. If you’re ready to begin immediately, submit your application today.