Service Writer / Administrator
Do you enjoy helping customers and keeping things organized? We are looking for a friendly, motivated Service Writer to join a busy service team. This is a beginner-friendly role with full training provided, so no prior experience is necessary.
Roles:
– Greet and assist customers by phone, email, and online
– Write and manage repair orders, schedule appointments, and process invoices
– Keep electronic records accurate and up to date
– Update customers on the status of their service work
– Share repair recommendations with customers and obtain approvals
– Help with receiving and stocking parts inventory
– Process warranty claims and keep supporting documentation
– Record vendor invoices and assign them to the right cost categories
– Support the general administrative needs of the service department
Skills/background needed:
– No prior experience required; full training is provided
– A general interest in vehicles, equipment, or repair work is helpful
– Strong customer service and communication skills
– Good organization and attention to detail
– Comfort using computers, email, and Microsoft Excel
– A positive attitude and willingness to learn
Rate: Competitive entry-level Rate, details shared upon application.
Contract length: Full-time, regular
Location: Remote work worldwide (United States preferred)
This is a fully remote role, so you can work from home or from anywhere. Full training is provided and there are opportunities to grow. If you are organized and enjoy helping people, we would love to hear from you.
Ready to get started? Submit your application below.