We’re looking for an enthusiastic Community Management Specialist to join our social media team. In this role, you’ll be the voice of our brands online, connecting with audiences in real time and building meaningful communities across social platforms.
This is a hands-on position perfect for someone who loves social media, understands internet culture, and thrives in fast-moving environments. You’ll monitor conversations, spot trends, and turn engagement into real insights that help our brands grow.
What you will do
Community Engagement & Monitoring
Monitor social platforms and respond to comments, messages, and conversations in a timely, brand-appropriate way. Keep an eye on what people are saying about our brands and join relevant conversations. Help build a community of loyal fans by engaging authentically across all channels.
Spotting Trends & Cultural Moments
Stay on top of what’s happening in culture and online. Identify trending topics and moments that matter to our brands and audiences. Share insights with the team about what’s relevant and how we can connect.
User-Generated Content & Growth
Find and share content created by our community members. Support initiatives that celebrate our brand fans and help grow our online presence.
Insights & Reporting
Track how our social content is performing. Monitor sentiment and engagement metrics. Spot potential issues early and report them to the right team members. Turn community feedback into actionable insights.
Tools & Teamwork
Learn to use social listening and community management tools. Work with other teams—including social media, marketing, customer care, and brand teams—to respond quickly and handle escalations. Support special campaigns and moment-based activities.
Brand Voice & Strategy
Develop a deep understanding of our brand tone and voice. Help keep our engagement strategies fresh and effective. Prioritize your time across multiple brand accounts based on what matters most.
Who we’re looking for
Must have:
A high school diploma or Bachelor’s degree (or equivalent work experience). At least 1 year of professional experience in social media, community management, or digital marketing. This can include internships, freelance work, or volunteer roles.
Nice to have:
3+ years of experience in social media or community management. Strong knowledge of social platforms, internet culture, and how trends develop. Excellent writing skills and the ability to adapt your tone for different brands and audiences. Experience with social listening tools. Ability to understand sentiment and engagement data. Strong organizational skills and comfort managing multiple priorities at once. Good judgment about when and how to include a brand in online conversations.
What we offer
Full training provided so you can succeed in this role, even if you’re new to some of the tools or processes. Supportive team environment with opportunities to learn and grow. Fully remote position—work from anywhere. Competitive entry-level pay, details shared upon application. Comprehensive benefits package including health, dental, and wellness coverage beginning on day one of employment.
Roles: Community Management Specialist
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, permanent
Skills/background needed: Social media knowledge, community engagement, real-time monitoring, writing skills, cultural awareness, analytical thinking, familiarity with social platforms
Location: Open to applicants worldwide.
We are an equal opportunity employer committed to building a diverse and inclusive workplace.
Ready to get started? Submit your application below.