Roles: Provide customer service via email, chat, and phone. Assist with resolving customer concerns and questions. Record payments and maintain accurate records. Develop product knowledge and support the wider team as needed.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, permanent.
Skills/background needed: No prior experience required. Full training will be provided. You’ll need strong attention to detail, the ability to multitask, and a commitment to delivering timely customer support. Good communication skills and basic math ability are essential. A high school diploma or equivalent is preferred.
Location: Local positions available.
What you’ll be doing:
You’ll be the point of contact for customers, handling inquiries and requests via email, phone, live chat, and in person. You’ll process payments, manage bookings, and keep detailed records of all transactions. When customers have concerns or complaints, you’ll work to resolve them promptly and professionally. You’ll also help maintain inventory records and develop a strong knowledge of the products and services we offer. Your contribution to the team effort will help us succeed.
What we’re looking for:
You should be reliable, organised, and able to pay close attention to detail. We need someone who can manage multiple tasks at once while maintaining accuracy. Customer service experience is a bonus, but we’re happy to train the right person from scratch. You’ll need to be consistently on time and ready to commit to the role. A valid driver’s license is required.
Physical requirements: The role involves sitting for extended periods, handling materials, and occasionally lifting items up to 50 pounds. You may be required to stand, reach, and communicate clearly with customers. Close attention to detail and good eyesight are important.
We provide full onboarding and ongoing training to help you succeed in this role. If you’re organized, detail-oriented, and ready to provide excellent customer service, we’d love to hear from you.
Ready to get started? Submit your application below.