Chat Support Specialist – No Experience Required (Remote)

This is a full-time, permanent remote position.

About the role:

You’ll support patients through outbound contact, update medical records, provide education about care coordination, and help monitor and report on health outcomes. No prior experience needed – we provide full training.

What you’ll do:

  • Connect with patients via phone to provide care coordination support
  • Update and maintain patient medical information
  • Educate patients about their care options
  • Track and report on monthly health outcomes
  • Complete assessments as assigned each day

Work schedule:

Monday to Friday, fully remote. Work from anywhere with a reliable internet connection.

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Permanent, full-time.

Skills/background needed:

  • No prior experience required – we train you from scratch
  • Background in healthcare, caregiving, or health-related certification (CPR, CNA, or similar) is preferred but not required
  • Comfortable communicating with patients over the phone
  • Reliable internet connection for remote work
  • Ability to follow detailed instructions and meet daily task targets

Location: Remote – open to applicants worldwide.

What we offer:

  • Full paid training to get you started
  • Flexible full-time remote work from home
  • Clear, straightforward pay structure
  • Opportunity to build a career supporting patients and healthcare teams

Ready to get started? Submit your application below.