We are a forward-thinking logistics organisation seeking an entry-level Content Writer with an interest in customs and trade compliance.
We combine modern technology with human insight to create clear, accurate documentation and communications. Our culture prioritises growth and continuous learning, and we empower our team members to bring their perspectives and creativity to their work.
About the Role
In this role, you will support our customs and trade documentation processes by preparing, reviewing, and communicating information related to import and export shipments. No prior experience in this field is required—we provide comprehensive training to get you started.
Your Responsibilities
• Prepare and review customs documentation for shipments, including entry forms, invoices, and bills of lading
• Ensure all documentation meets regulatory standards and compliance requirements
• Communicate with clients, partners, and officials to resolve issues and provide shipment updates
• Address and resolve discrepancies in customs entries, working toward timely resolution
• Provide helpful customer service by answering questions about customs processes and documentation
Skills/background needed
• Fluent English (written and verbal)
• Strong attention to detail and excellent organisational skills
• Ability to manage multiple tasks and meet deadlines
• Collaborative team-working style
• Ability to commute to our on-site location or work in a hybrid capacity
What We Provide
• Full training in customs documentation and compliance processes
• Supportive team environment
• Opportunities for professional growth
• Comprehensive benefits package
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, permanent
Location: Local position available (hybrid, based at our workplace)
Ready to get started? Submit your application below.