About the role:
This is an on-site copywriting position where you’ll create clear, persuasive content across multiple channels including websites, email, social media, and retail materials. You’ll blend storytelling with marketing by translating product benefits and practical advice into customer-friendly language that helps people of all skill levels discover and succeed with products.
What you’ll do:
• Create persuasive content across websites, catalogs, email, social media, and retail channels that helps customers understand and choose products• Develop product descriptions and category pages that improve customer experience and drive conversions• Support promotional campaigns, product launches, and seasonal messaging with timely, relevant copy• Write weekly email campaigns aligned to business goals and seasonal priorities• Create guides, how-to content, and educational materials that build customer confidence• Optimize website content using search keywords and performance insights to improve engagement• Edit and proofread content across all channels to ensure accuracy, clarity, and consistency• Maintain a consistent brand voice across all content and touchpoints• Partner with marketing, product, and retail teams to deliver content for projects• Work with subject matter experts and customer service teams to ensure content is accurate and grounded in real customer needs
Skills and background needed:
• Strong writing ability with the ability to write clearly and accurately for different audience levels• Experience or familiarity with e-commerce, retail, or consumer brand content• Ability to work from project briefs and develop concepts independently• Ability to balance brand voice with business goals and customer action• Strong editing and proofreading skills with attention to detail• Basic understanding of search keyword optimization and how it applies to content• Full training will be provided on company-specific tools and processes
What we offer:
• Medical, dental, and vision coverage• Health reimbursement account• 401(k) plan with company match• Paid time off• Employee assistance programme• Tuition reimbursement• Training and development opportunities• Short and long-term disability coverage• Life insurance
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, permanent.
Location: Local positions available. Monday to Friday, 8am–5pm on-site.
This is a hands-on role where you’ll see your work directly impact customer experience across multiple touchpoints. You’ll work within a thoughtful review process that strengthens every piece of content, collaborate closely with designers and marketers across teams, and be recognized for precision, consistency, and high-quality execution.
Ready to get started? Submit your application below.