In this Customer Care Representative position, you will be an essential point of contact for all our members—both current and prospective—as well as healthcare providers and team members. Your role involves delivering helpful, comprehensive answers about our range of health insurance options. Every interaction you have will positively impact someone’s day.
What you will be doing: You’ll respond to customer inquiries through live chat channels on company websites and various social media platforms. Your responsibilities will include addressing both technical support needs from existing users and product inquiries from prospective clients interested in learning more.
Contract length: Ongoing, with no predetermined end date
Rate: $25 – $35 hourly
Skills/background needed: Access to a compatible device for engaging with chat platforms and social channels (smartphone, tablet, or computer). Self-directed work style and ability to operate without constant supervision. Capability to adhere closely to established protocols and guidelines. Minimum 10+ hours per week available. Stable, dependable internet access required.
Hours per week: Minimum 10+ hours weekly
Location: Work from anywhere with internet access (based in United States).
There is significant global interest in chat support roles at this moment, making this an excellent opportunity.
Ready to begin immediately? We’d love to hear from you.