A customer experience chat agent works to help customers find answers and resolve issues while representing the organization’s values around professionalism and service quality.
Joining the Customer Experience team means you’ll be on the front lines supporting customers with prompt, thoughtful, and individualized responses via email, instant messaging, and online communities.
This beginner-friendly position involves responding to customer inquiries through website chat platforms. Positions are currently available with comprehensive onboarding and support provided throughout.
What you will be doing: In this role, you’ll manage incoming chat inquiries for various companies, providing timely assistance to their customers. You’ll receive thorough preparation covering the platform itself along with frequently asked questions and suggested responses.
Contract length: Flexible, no minimum commitment
Rate: $30 hourly
Skills/background needed: Need access to a computer, smartphone, or tablet capable of using chat interfaces and social platforms. Comfortable working autonomously. Willingness to adhere to guidelines and procedures. Minimum 20+ weekly hours open in your schedule. Stable, dependable internet access required.
Hours per week: Minimum 20 hours weekly
Location: Work from anywhere with internet connection (United States based candidates preferred).
There’s significant global demand for experienced customer experience chat professionals right now.
Ready to jump in? Send your application today if you’re available to begin soon!