About the role
We’re looking for a Customer Service Support Associate to join our growing team. In this role, you’ll handle inbound customer inquiries via phone, chat, and email, helping customers find solutions to their questions and concerns. You’ll work with multiple platforms and systems, navigate between screens efficiently, and deliver personalized support in a fast-paced environment.
No prior customer service experience is necessary – we provide full paid training to get you up to speed and set you up for success.
What you’ll do
– Handle inbound customer service inquiries- Assist customers via voice, chat, and email communication- Navigate multiple systems and tools with confidence- Recommend appropriate solutions based on customer needs- Work efficiently while multitasking across screens
Skills/background needed
– Must be 18 years or older- High school diploma or GED equivalent- Ability to work in a fast-paced environment- Comfortable multitasking and navigating between multiple systems- Willingness to pass a background check- No previous experience required – full training provided
Why join us
– Competitive entry-level pay, details shared upon application- 100% paid training program- Dedicated time for skill development and growth- Comprehensive benefits including medical, dental, vision, and life insurance- 401k retirement plan with employer match- Employee discounts- Employee Assistance Program for support when you need it- Clear pathways for internal advancement and career growth
Work Location
Local positions available. This is an on-site role requiring daily commute to the workplace.
Contract length
Full Time
Rate
Competitive entry-level pay, details shared upon application
Ready to get started? Submit your application below.