Role: Customs Documentation Writer
Contract length: Full Time
Location: Work from home, fully remote
Rate: Competitive entry-level pay, details shared upon application
We’re looking for an organised and detail-oriented Customs Documentation Writer to join our growing team. This is an entry-level position – no prior experience in customs is required, as full training will be provided.
You’ll work from home, preparing and submitting customs documentation to ensure smooth import and export operations. You’ll collaborate with clients, government agencies, and internal teams to gather information and resolve customs-related matters. Your role will help minimise delays and keep goods moving efficiently across borders.
What You’ll Do
Prepare and submit customs documentation, including entry forms and invoices
Classify goods according to customs regulations and determine duty rates
Coordinate with clients, carriers, and government agencies to gather information for customs clearance
Ensure compliance with customs laws and regulations
Track and monitor customs entries to ensure timely processing
Communicate with customs officials and other stakeholders to resolve enquiries
Maintain accurate records of customs transactions for audit purposes
Stay informed about changes in customs regulations and trade practices
Collaborate with internal teams to ensure smooth cross-border movement of goods
Provide support to colleagues on customs-related matters
Skills/background needed: Fluent in English (oral and written). Proficiency in Microsoft Word and Excel. Ability to pay close attention to detail and maintain accuracy. Strong problem-solving and analytical skills. Effective communication and interpersonal abilities. Capability to work under pressure and meet deadlines. Willingness to learn customs brokerage software and systems. Quick learner who can adapt to new technology platforms.
What We Offer
Full training provided – no customs experience required
Work from home with flexible remote working arrangements
Comprehensive benefits package including health, dental, and vision insurance
Retirement plan with employer contributions
Paid time off and company holidays
Access to wellness resources and employee support services
Supportive team environment focused on growth
Equal Opportunities
We are an equal opportunities employer. Candidates are considered for employment without regard to race, colour, national origin, age, sex, religion, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable law. If you require any special assistance or accommodation while applying, please get in touch.
Ready to get started? Submit your application below.