Our Customer Support Team is expanding and we’re seeking a Chat Support Specialist to join us. In this role, you’ll manage incoming chat requests during regular US business hours, provide assistance to customers with their questions, and direct more complex technical issues to the right department. Comprehensive training will be provided, and positions are available for immediate start dates.
What you will be doing: As a chat support agent, you’ll respond to customer inquiries submitted through live chat platforms on websites and social media channels. You may assist current customers seeking help or engage with prospective customers interested in our offerings.
Contract length: Ongoing, no set end date
Rate: $25–$35 hourly
Skills/background needed: Access to a capable device for using website chat and social media platforms (smartphone, tablet, or computer). Ability to work self-directed and independently. Comfort following detailed procedures and guidelines. A minimum of 10 hours per week available. Stable, dependable internet access.
Hours per week: Minimum 10 hours weekly
Location: Work from home opportunity (based in the United States preferred).
There is significant global interest in chat support positions right now.
Ready to begin immediately? We’d love to hear from you.