Roles: Support customers and technicians by coordinating service requests, updating work orders, and keeping communication clear and friendly.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing remote role.
Skills/background needed: No prior experience required — full training is provided. A high school diploma or equivalent helps, along with basic computer skills using Microsoft Word and Excel. You should be organized, comfortable talking with people, and able to juggle a few tasks at once. Customer service experience is a plus but not required.
In this work-from-home role, you will coordinate daily service workflows, keep work order details accurate, help prepare simple estimates, and respond promptly to customer questions. You will also review work-in-progress reports, order parts as needed, and support invoicing so nothing slips through the cracks.
The role is fully remote, so you can work from anywhere while staying connected with the team through a team chat app and video calls. A supportive team environment and opportunities for growth are part of the package, and beginners are welcome to apply.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.