Roles: We are looking for an entry-level Technical Writer to join a fully remote customer support content team. This is a beginner-friendly role with full training provided, where you will help create clear, accurate help articles and in-product guidance so customers can solve problems on their own.
What you will do:
• Write clear, timely online support content in English.
• Help shape documentation strategy alongside product and support teams.
• Use analytics to track and improve content.
• Work with writers and designers on style guides and UI messaging.
• Support translations and interactive customer experiences.
Skills/background needed: No prior experience required. We provide full training. A willingness to learn, good written English, and comfort working with basic writing and editing tools such as Google Docs and Microsoft Word are all you need to start.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Flexible, with opportunities for growth.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.