Overview
We are looking for a compassionate, enthusiastic, and organized Healthcare Coordinator to join our team. This is a hybrid role that combines patient care support with marketing and community outreach—approximately 50% patient-facing coordination and 50% marketing/community engagement.
We believe every patient deserves to feel welcomed, respected, and safe. We are committed to treating all people with dignity and maintaining an inclusive, welcoming workplace.
Patient Care Responsibilities
• Greet and assist patients in a warm, professional manner
• Manage patient check-in and check-out processes
• Schedule new and returning patients by phone, email, and in person
• Collect payments and explain billing policies clearly
• Ensure patient paperwork and records are complete and accurate
• Maintain patient confidentiality in accordance with healthcare privacy regulations
• Assist with general clinic organization, supplies, and non-clinical support tasks
• Learn about the services provided and become knowledgeable about the practice
Marketing & Community Outreach Responsibilities
• Build and maintain relationships with referral sources and community partners
• Manage referral outreach and follow-up communications
• Write and send relationship-building correspondence
• Create and organize marketing materials and promotional items
• Coordinate material distribution to local community partners
• Assist with workshops, events, and community outreach efforts
• Help draft social media posts based on a content calendar
• Identify new community engagement opportunities
• Represent the practice professionally in the community
Skills/background needed
• Excellent communication and customer service skills
• Warm, organized, and detail-oriented approach to work
• Ability to manage multiple priorities and stay calm in a busy environment
• Comfort speaking on the phone and interacting with diverse patients and professionals
• Basic computer proficiency and willingness to learn new systems
• Professional demeanor and genuine interest in connecting with people
• Self-motivated and able to take initiative
• Flexibility to work at multiple locations and provide coverage as needed
• Prior experience in healthcare, administrative, customer service, or marketing roles is a plus, but not required
Contract length
Full-time or part-time positions available
Rate
Competitive entry-level pay, details shared upon application
Location
On-site, in-person role with local positions available
Benefits
• Health, dental, and vision insurance
• 401(k) matching
• Paid time off
• Paid training and onboarding
• Opportunities for career growth and advancement
About this role
This is an ideal role for someone who is warm, organized, and genuinely enjoys connecting with people. You’ll manage the details of a busy front desk while also stepping out into the community, building relationships, and supporting the practice’s growth. Full training will be provided—no prior healthcare experience is necessary, though any background in customer service, healthcare, administrative work, or marketing will help you succeed.
Ready to get started? Submit your application below.