About the Role:
We’re looking for a friendly, detail-oriented person to join our customer support team. You’ll be helping clients through live chat, answering their questions, and making sure they feel heard and supported every step of the way. This is a service-focused role—no sales pressure, just genuine help.
What You’ll Do:
Respond to clients via live chat with clear, helpful answers
Keep accurate records of client interactions
Work with other team members to solve problems and improve our service
Handle follow-ups and make sure nothing falls through the cracks
Learn about relevant processes and documentation as you go
Skills/background needed:
Ability to read and write in English fluently
Strong attention to detail and reliability
Good communication skills, written and verbal
Comfortable using a computer and learning new tools
Basic familiarity with Microsoft Excel is a plus, but not required
Any experience with medical records, billing, or administrative work is helpful but not necessary
What We Offer:
Full training provided—no prior experience necessary
Fully remote work (work from home)
Flexible scheduling options
Health insurance
Paid time off
Supportive team environment
Contract length: Ongoing
Location: Open to applicants worldwide
Rate: Competitive entry-level pay, details shared upon application.
Ready to get started? Submit your application below.