We’re hiring a customer service representative to handle customer inquiries, process orders and service requests, and route escalations across multiple platforms. Success in this position requires patience when interacting with upset customers and comfort navigating social media platforms.
What you will be doing: As a live chat support specialist, you’ll respond to incoming customer questions through live chat widgets on company websites and social media channels. You may receive questions from current customers needing assistance or prospects interested in learning more about services.
Contract length: Flexible, ongoing
Rate: $25 – $35 hourly
Skills/background needed: Access to a device that supports social media and website chat platforms (smartphone/tablet/computer). Self-directed work capability. Ability to adhere to detailed procedures and guidelines. Minimum 10+ hours weekly availability. Strong internet connection required.
Hours per week: Minimum 10 hours weekly
Location: Work from home globally (US candidates preferred).
Live chat support specialists are increasingly sought after across the globe.
Ready to get started immediately? Submit your application now.