Role: Service Writer
Contract length: Full-time, permanent
Rate: Competitive entry-level pay, details shared upon application.
Location: Local positions available.
We are looking for a Service Writer to join our busy automotive service department. This is an on-site role where you’ll be the main point of contact between customers and our service team.
No prior experience is required—we provide full training to get you up to speed. If you have a keen interest in customer service and the automotive industry, we’d love to hear from you.
What You’ll Do
Your main responsibilities will include:
- Greet customers warmly and professionally
- Schedule and manage service appointments
- Listen carefully to customer concerns and document vehicle issues
- Write accurate repair orders
- Prepare estimates for parts and labor
- Communicate repair timelines and updates to customers
- Coordinate with technicians and service management
- Review completed work with customers
- Build strong, lasting customer relationships
- Maintain accurate records and process paperwork
Skills and Background
We’re looking for someone with:
- Strong communication skills, both written and verbal
- Customer service experience (any industry welcome)
- Basic computer skills
- Ability to multitask in a fast-paced environment
- Good organizational skills
- A valid driver’s license with a clean driving record
- A genuine interest in learning about automotive service
Prior automotive experience is helpful but not required. We provide comprehensive training to help you succeed in this role.
Why Work With Us
We offer a supportive, team-oriented environment where your contributions are valued. Benefits include medical and dental insurance, a 401(k) plan with company match, paid time off, paid holidays, paid sick time, employee discounts, and ongoing training opportunities. You’ll have the chance to develop your skills and grow your career within a professional automotive service department.
Ready to get started? Submit your application below.