About the Role
You’ll be the administrative hub of a busy service operation, coordinating between technicians, operations teams, and customers. Your day will involve documenting service requests, managing repair orders, ensuring accurate billing, handling vendor communications, and providing excellent support to both internal and external customers. You’ll work closely with shop staff and management to keep everything running smoothly.
Key Responsibilities
• Document service and repair details accurately in the system
• Coordinate service schedules between shop and operations teams
• Act as a liaison between departments, ensuring clear communication about repair timelines and order status
• Handle vendor orders and invoicing
• Verify parts and labor billing accuracy
• Check warranties and inspection documentation for compliance
• Manage purchase orders and expense tracking
• Provide administrative support including calls, mail distribution, and document filing
• Deliver excellent customer service to internal and external contacts
• Build positive working relationships with shop staff, peers, and management
Skills/background needed: High school diploma or equivalent. Some administrative experience is helpful, but not required. You should be comfortable with Microsoft Word and Excel, have good written and verbal communication skills, and be able to understand and relay technical information from non-technical descriptions. Strong attention to detail, organizational skills, and a customer-service mindset are essential.
What We Offer
• Competitive entry-level pay, details shared upon application
• Medical, dental, and vision coverage
• Life insurance and disability coverage
• Retirement plan with employer match
• Paid vacation and sick leave
• Company holidays
• Career development support
• Supportive team environment with full training provided
Work Environment
This is an on-site position based at the workplace. You’ll work in a service shop environment, collaborating daily with technicians, operations staff, and management.
Contract length: Full-time, permanent
Location: Local positions available
Ready to get started? Submit your application below.