Service Writer – Entry Level, On-Site

About the role:

We’re looking for a Service Writer to join our automotive service team. This is an on-site, full-time position where you’ll be the friendly point of contact between customers and our service department.

What you’ll do:

• Greet customers warmly and help schedule service appointments
• Listen carefully to customers’ vehicle concerns and document them accurately
• Explain repair recommendations, warranty information, and pricing in a clear, professional way
• Work with technicians and parts staff to keep repairs on track
• Keep customers updated on the status of their vehicles throughout service
• Process payments and handle service records
• Contribute to creating a positive customer experience

Skills/background needed:

• High school diploma or equivalent
• Strong communication and organisational skills
• Ability to manage multiple tasks in a busy environment
• Basic customer service experience is helpful but not required
• Valid driver’s license with a clean driving record
• Willingness to learn about automotive service and processes

What we offer:

• Competitive entry-level pay, details shared upon application
• Health, dental, and vision insurance
• Paid time off and paid holidays
• Employee discounts on vehicles and service
• Ongoing training and development opportunities
• 401(k) retirement plan
• Supportive team environment

Contract length:

Full-time, permanent

Location:

On-site position. Local applicants preferred.

We are an equal opportunity employer and maintain a drug-free workplace. Full training will be provided to help you succeed in this role.

Ready to get started? Submit your application below.