Position Overview
We’re seeking a Technical Writer to join our team. You’ll create clear, user-friendly documentation for software products, translating complex information into simple, engaging guides that help customers succeed.
No prior technical writing experience is required — we provide full training and support to help you develop your skills on the job.
What You’ll Do
• Research, outline, write, and edit documentation including help files, user guides, and reference materials
• Create graphics and visual aids to illustrate complex information
• Learn the software you’re documenting to understand its features deeply, then explain them clearly to users
• Review project requirements and specifications to identify documentation needs
• Review documentation written by team members for clarity, accuracy, and completeness
• Suggest improvements to existing content and develop new approaches for better user experience
Skills/background needed
• Proficiency in Microsoft Word (templates, styles, formatting)
• Experience with Adobe Acrobat Pro or similar PDF tools
• Ability to create graphics using tools like Photoshop or Visio
• Experience capturing and editing screenshots
• Strong written communication skills
• Attention to detail and ability to meet deadlines
• Ability to work independently and as part of a collaborative team
• Willingness to quickly learn complex topics
• Bachelor’s degree in technical communications, English, or related field (or equivalent professional experience)
Nice to have: Familiarity with Microsoft Excel, experience with AI tools, or background in software or financial services industries.
Contract length
Full-time, permanent
Rate
Competitive entry-level pay, details shared upon application.
Location
On-site position in Omaha, Nebraska. This is primarily an in-office role with potential for hybrid flexibility once you’re fully trained and able to work independently. You must be able to commute to our office location.
Why Join Us
• Full training provided — no experience necessary
• Work with a supportive, experienced team
• Opportunities to grow your technical writing skills
• Comprehensive benefits package including health insurance, dental, vision, disability coverage, and paid time off
• 401(k) retirement plan with employer matching
• Flexible scheduling options
• Dedicated workspace
Ready to get started? Submit your application below.