Roles: Provide customer-focused support for technology services. Answer technical questions from clients via chat and in person. Check in devices for repair or recycling. Configure personal devices for network access and software setup. Maintain high customer satisfaction throughout all interactions.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Ongoing, part-time.
Skills/background needed: No prior experience required. Full training will be provided. You should be detail-oriented, customer-focused, and comfortable working with Windows, Mac, and mobile devices. Ability to lift up to 50 lbs required. Willingness to learn and a friendly approach to helping others are essential.
Location: Local positions available.
About the role: This is an on-site position where you’ll be the first point of contact for technology support. You’ll work in a collaborative environment, helping students, staff, and community members solve their tech challenges. Whether answering questions via chat or in person, you’ll be building valuable customer service and IT support experience from day one. Training covers all the technical knowledge you’ll need, and you’ll work alongside experienced team members who are happy to help you develop your skills.
What we’re looking for: A reliable, friendly person who enjoys helping others solve problems. You should be comfortable learning new technology quickly and have a genuine interest in providing excellent customer service. Attention to detail and the ability to communicate clearly—whether in writing or face-to-face—are important for this role.
Why this role: This position offers hands-on experience in customer support and technology troubleshooting. You’ll develop professional skills, build confidence in a team setting, and gain insight into how technology services work in a real organisation. It’s an excellent stepping stone for anyone considering a career in IT support or customer service.
Ready to get started? Submit your application below.