About the role: We’re looking for a detail-oriented, customer-focused professional to join our Student Accounts Office. You’ll play a key part in supporting the day-to-day financial operations, helping students and families with billing questions, account inquiries, and general guidance. No prior experience is necessary—we provide full training on all systems and processes.
What you’ll do:
• Handle customer service across multiple channels: in-person, phone, online chat, and email
• Manage student billing and account inquiries with accuracy and care
• Assist with office reception and administrative tasks
• Learn and adapt to new software systems and processes quickly
• Work collaboratively with a supportive team to ensure students and families receive excellent service
• Support compliance and operational excellence in a busy office environment
Skills/background needed: Friendly communication skills (written and spoken), ability to multi-task and meet deadlines, willingness to learn new systems, and a detail-oriented approach to work. Prior experience in customer service or a busy office setting is helpful but not required. We welcome entry-level candidates.
What we offer: Competitive entry-level pay, details shared upon application. Full training provided. Flexible work schedule options may be available. Comprehensive benefits package including health coverage, retirement plan, paid time off, and professional development opportunities. Relocation support available.
Contract length: Full time, permanent
Location: On-site position at our main campus location.
Ready to get started? Submit your application below.