We’re looking for a creative, digitally fluent storyteller to join our team as a Social Media & Content Manager. You’ll produce engaging content that builds community, strengthens our brand, and tells authentic stories that resonate with our audiences. This is an ideal role for someone who loves creating content, understands what makes people stop scrolling, and wants real creative ownership over their work.
About the Role:
You’ll manage our day-to-day social media presence and play a central role in growing awareness, engagement, and community connection. This is a role for someone who is equal parts creator, strategist, storyteller, trend-spotter, and project manager. You’ll work across photography, editing, social platforms, analytics, content calendars, and story development.
What You’ll Do:
Social Media Strategy & Management
• Develop and execute social media strategies to increase brand awareness, engagement, and community growth across our key metrics.• Ensure all messaging is consistent with our brand mission, values, and standards.• Recommend new communication strategies and emerging digital trends to strengthen our online presence.• Manage our presence across Instagram, TikTok, Facebook, YouTube, LinkedIn, and other emerging platforms.• Create and maintain an active content calendar aligned with our key initiatives and seasonal priorities.• Write compelling captions, headlines, hooks, and calls-to-action.• Monitor comments, messages, and conversations, and respond thoughtfully.• Identify opportunities to increase reach through trends, hashtags, collaborations, and user-generated content.• Stay informed about emerging platforms, formats, algorithms, and digital trends.
Content Creation
• Collaborate with multiple teams across the organisation to identify and tell meaningful stories.• Capture high-quality photo and video content at events and throughout the year.• Develop short-form video content for Instagram Reels, TikTok, YouTube Shorts, and other platforms.• Concept, shoot, edit, publish, and optimise original content.• Tell authentic stories that connect with your target audiences.• Develop recurring content series and campaigns that build recognition.• Repurpose long-form content into short-form social assets.• Maintain an organised digital library of photos, videos, graphics, and content assets.
Audience Development
• Identify and collaborate with community members who can authentically represent our brand.• Develop a creator programme that encourages user-generated content aligned with our values.• Coordinate social media collaborations with partners and strategic audiences.• Test different messages, creative approaches, and platforms, using data to inform decisions.• Track social activity and its impact on key business metrics.
Skills & Background Needed:
• Demonstrated experience managing social media accounts (professionally, through internships, freelance work, or personal projects).• Strong understanding of Instagram, TikTok, Facebook, YouTube, LinkedIn, and emerging platforms.• Excellent short-form writing and storytelling skills.• Strong photography and videography instincts.• Experience with video editing and social content creation tools.• Familiarity with Canva, Adobe Creative Cloud, CapCut, or comparable platforms.• Understanding of social analytics, audience growth, engagement, and conversion metrics.• Strong organisational skills and ability to manage multiple projects simultaneously.• Excellent working relationships with a wide range of people from diverse backgrounds.• A genuine interest in digital media, marketing, and community building.
Education & Experience:
A bachelor’s degree in marketing, communications, journalism, digital media, public relations, advertising, film/video, graphic design, or a related field—or equivalent demonstrated experience. No prior professional experience necessary; we provide full training and support for entry-level candidates with a passion for social media and content creation.
Rate: Competitive entry-level pay, details shared upon application.
Contract Length: Full-time position.
Location: Remote – work from anywhere with a stable internet connection.
This is a fantastic opportunity to launch your career in social media and digital content creation with a supportive team that values creativity, growth, and authentic storytelling. If you’re excited about building community through social media and want hands-on experience across all aspects of content management, we’d love to hear from you.
Ready to get started? Submit your application below.