We are hiring Live Chat Support Agents to join our team! This is an exciting opportunity to deliver outstanding customer service while working from the comfort of your home. We’re looking for reliable, self-motivated individuals who are eager to grow and develop their skills in a supportive, positive work environment.
In this role, you’ll be part of a team helping customers navigate important decisions and providing them with the support they need. You’ll handle inbound and outbound customer inquiries via live chat and phone, manage customer accounts, and provide technical assistance. No prior experience is required – we provide full training and support to help you succeed.
Roles: Answer customer inquiries via live chat and phone, provide account management and technical support, enter application data accurately, solve customer problems creatively, manage multiple tasks and priorities, follow company procedures and guidelines, complete required training and certification exams.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, seasonal position.
Skills/background needed: Basic to moderate computer skills and comfort learning new technology, excellent verbal and written communication, professional demeanor, ability to stay organized and manage multiple tasks, self-motivation and a customer-service mindset. Previous customer support or call center experience is helpful but not required. Spanish language skills are a plus but not necessary.
Location: Open to applicants worldwide. A dedicated, private, secure workspace is required. You’ll need reliable broadband internet (minimum 100 Mbps with a wired ethernet connection) and a personal device with a functioning camera for the training period.
What we offer: Full paid training (3 weeks), work from home flexibility, supportive team environment, performance-based incentives, paid time off, and retirement benefits.
Requirements: Must be 18 years or older. You’ll need to pass a background check and drug screening within 3 days of offer. Full attendance during the paid training period is essential. A reliable internet connection with ethernet cable is mandatory – satellite, mobile hotspots, and Wi-Fi connections are not compatible with our systems.
Ready to get started? Submit your application below.