We are looking for an organized and friendly Customer Service Representative to join our growing team. This is a fully remote position perfect for someone starting their customer service career or looking to transition into a remote work environment.
About the Role
As a Customer Service Representative, you’ll be the first point of contact for customers calling to schedule services and support. Your day-to-day responsibilities will include:
Answering inbound customer calls and scheduling appointments
Maintaining and updating customer information accurately in our system
Making outbound calls to customers as needed
Coordinating with our field team based on location and availability
Supporting your colleagues in a friendly, collaborative dispatch environment
Work Schedule
Full-time position, 8AM–5PM with one-hour lunch break. You’ll work from home most days, with occasional in-office days as the team grows.
Skills/Background Needed
Typing speed of approximately 70 words per minute
Ability to manage multiple customer calls throughout the day
Comfortable working independently and as part of a team
Basic computer skills and comfort learning new software systems
Clear communication and a friendly phone manner
Reliable internet connection and a quiet workspace at home
What We Provide
Laptop and phone provided by the company
Full training on all systems and processes
Medical, dental, and vision insurance
Retirement plan with company match
Paid holidays, vacation, and personal days
Access to ongoing training and professional development
Supportive team environment
Location
Fully remote – work from home with reliable high-speed internet required. Open to applicants worldwide.
Rate
Competitive entry-level pay, details shared upon application.
Contract Length
Permanent, full-time position.
We welcome applications from candidates with little to no prior experience. Full training and support will be provided to help you succeed in this role.
Ready to get started? Submit your application below.