We are a growing customer service team dedicated to delivering exceptional support to clients across the real estate industry. We’re building a collaborative, supportive environment where every team member makes a real difference.
We’re hiring a Chat Support Specialist to join our fully remote team. This is an excellent entry-level opportunity—no prior experience in real estate or title services is required. We provide full training and support as you grow into the role.
What you’ll do:
* Communicate with clients daily via email, chat, and phone to answer questions and provide status updates
* Work with internal teams to gather information and resolve client inquiries promptly
* Maintain organized records and manage multiple client conversations at once
* Collaborate with team members and managers to anticipate and prevent potential issues
* Monitor client accounts and prepare regular reports to ensure consistent, high-quality service
Skills/background needed:
* Comfortable using Microsoft Word and email software
* Detail-oriented and able to manage multiple tasks at the same time
* Strong organizational and time management skills
* Excellent written and verbal communication abilities
* Ability to work independently and as part of a team
* Willing to communicate with external agencies when needed
* Prior experience with real estate or title services is a bonus but not required—we’ll train you
Contract length: Permanent, Full Time
Hours: 40 hours per week
Work type: Fully Remote
Rate: Competitive entry-level pay, details shared upon application.
Location: Open to applicants worldwide.
Benefits:
* Health and dental insurance
* Vision insurance
* Paid time off
* Retirement plan with employer matching
We actively encourage applications from people of all backgrounds, including those with criminal records.
Ready to get started? Submit your application below.