As a Live Chat Support Agent working fully remote, you’ll be part of a team dedicated to delivering exceptional customer experiences. You’ll help customers by answering their questions, resolving issues with care, and providing support that makes a real difference in their day.
What You’ll Be Doing
You’ll handle incoming customer chat messages, research solutions to resolve their concerns, and provide friendly, knowledgeable support. Your role is to ensure every customer interaction leaves them feeling heard and helped.
During a Typical Day, You’ll
• Respond to customer inquiries via live chat
• Research and provide accurate answers to customer questions
• Work to resolve customer issues efficiently and with a positive attitude
Skills/background needed
• A caring, helpful attitude and genuine passion for supporting others
• Basic computer skills and comfort using chat platforms
• Reliable high-speed internet connection (minimum 25 Mbps, hardwired connection preferred)
• A quiet, dedicated workspace in your home where you can focus
• High school diploma or equivalent
• No prior experience necessary – we provide full training
What You Can Expect
• Comprehensive, instructor-led online training with video and audio support so you can connect with trainers and teammates from day one
• Ongoing coaching and access to free courses to support your professional growth
• A supportive team environment and inclusive culture
• Opportunities to develop your skills and build confidence throughout your career
• Flexible remote work from anywhere
• Paid time off and healthcare benefits
• A caring, dynamic team committed to supporting your success
Contract length
Full Time, permanent role
Rate
Competitive entry-level pay, details shared upon application.
Location
Open to applicants worldwide. Work from home.
Ready to get started? Submit your application below.