We’re looking for a Technical Writer to join our team and support the development, editing, and maintenance of technical and operational documentation. You’ll work on materials covering infrastructure, asset management, networks, communications systems, and related operational processes.
This is a great opportunity to build your technical writing career. You’ll collaborate with engineers, system administrators, and subject matter experts to create clear, accurate documentation that helps teams understand complex processes. Your work will play an important role in keeping operations running smoothly by ensuring critical information is well-documented and easy to find.
What you’ll do:
• Develop, edit, format, and maintain technical documents including manuals, reports, procedures, and presentations
• Review documentation for accuracy, completeness, consistency, and compliance with established standards
• Work with engineers and technical teams to gather information and document processes and procedures
• Create operational documentation including startup and shutdown procedures, backup procedures, and system documentation
• Develop network diagrams, technical reference materials, and supporting documentation
• Attend meetings and briefings; prepare meeting minutes and action item summaries
• Review industry and vendor documentation to validate technical content
• Create document templates and style guides to improve consistency
• Manage document repositories and support version control processes
• Coordinate document reviews and approval workflows
• Identify opportunities to improve documentation quality and accessibility
Skills/background needed:
• Bachelor’s degree in English, Communications, Technical Writing, Journalism, or a related field
• 3-5 years of professional technical writing, editing, or documentation experience
• Experience creating and maintaining technical documentation, standard operating procedures, and user guides
• Strong understanding of document formatting, grammar, editing, and quality assurance
• Advanced proficiency with Microsoft Word, PowerPoint, Excel, and team collaboration tools
• Strong written and verbal communication skills
• Ability to work effectively with both technical and non-technical stakeholders
• Strong organizational skills with the ability to manage multiple documents and priorities
• Experience supporting enterprise IT, network, or infrastructure environments is a plus
• Experience creating diagrams and process flow illustrations is a plus
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time
Location: Open to applicants worldwide.
What we offer:
• Comprehensive benefits including health insurance (medical, dental, vision), paid time off, paid holidays, and sick days
• 401(k) retirement plan
• Flexible work schedule
• Full training and support to help you succeed in the role
• Opportunities to develop your technical writing skills and grow your career
We are committed to equal employment opportunity and consider all applicants based on merit, qualifications, and abilities.
Ready to get started? Submit your application below.