Service Writer – Full Time, Entry Level

Reporting to the Supervisor, you will be the face of our retail operation. By providing excellent customer service to both regular customers and newcomers, you will ensure everyone feels welcome. As someone knowledgeable about our sports betting options, you will help advise customers and answer their questions to support them in making informed decisions.

What you’ll do:

Provide excellent customer service that encourages customers to return

Follow all company policies and regulations to maintain a compliant operation

Learn about our betting options and engage customers in conversation about them

Resolve customer questions or complaints and escalate issues to your supervisor when needed

Be a collaborative team member and work positively with colleagues and leadership

Complete all necessary paperwork and documentation according to company policy and regulatory standards

Handle other duties as assigned

What you’ll need:

Ability to stand for extended periods

Ability to lift, pull, or push up to 25 lbs

Ability to write for extended periods

Ability to twist, bend, and reach with good flexibility

Skills/background needed: No prior experience required. Full training will be provided. We welcome candidates with a friendly demeanor, strong communication skills, and a willingness to learn.

Contract length: Full Time, Permanent

Rate: Competitive entry-level pay, details shared upon application.

Location: Local position available.

Ready to get started? Submit your application below.